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PLEASE EXPECT DELAYS IN SHIPPING, FOR INFORMATION CHECK OUR DELIVERY PAGE | Free standard shipping Australia

FAQ

CAN I CUSTOMISE MY GIFT BOX?

Yes you can.

If you would like to customise your own gift box - head to our CREATE YOUR OWN GIFT BOX page.

If you would like to add items to a pre made gift box, select your desired gift box and add to cart, then head to - CREATE OWN GIFT BOX and add further items to your order. 

Alternatively if you are undecided or after a specific item, email us today - jfygiftboxes@gmail.com and we will do ur best to help.

CREATE YOUR OWN BOXES- 

Empty Gift boxes, Products and Alcohol can not be purchased individually.

A gift box must be added to your sale to qualify for a “Create Your Own” Gift Box.

PRODUCT AVAILABILITY-

If by chance a product is unavailable in a gift box you have ordered, a replacement product of equal value and likeness will be added in its place.

DOES MY GIFT BOX COME AS PICTURED-

All our gift boxes are packed Into a white gift box, filled with packing shred to keep products in place. Presented using a “Just For You Gift Boxes” box sleeve on the outside.
We pack our items in as tight as possible to minimise movement during transit. Each gift box is then wrapped in bubble wrap and placed in a postage box / bag to send.

Just For You Gift Boxes does not take responsibility for items that may move during transit. 

CAN I ADD A NOTE TO MY ORDER?

Yes of course you can! We love being able to add your beautiful notes to your orders for that special someone. Just look for the 'SPECIAL INSTRUCTIONS FOR SELLER' box on the CART PAGE. We hand write all notes ourselves to give each present that little personal touch.

*Please do be aware, that if a note IS NOT included at the time of placing the order, there will not be one included at time of dispatch. This is to make sure the order is dispatched in a timely fashion without follow up emails on our end*

PERISHABLE ITEMS -

We do not use refrigerated trucks in transportation. Some hampers do contain chocolate and the items that may be heat sensitive, and can pose the risk of softening during transport. We are not liable if in the instance that chocolate or any other products have altered as a result of their transportation.  All our products are stored in a cool environment prior to packing and delivery and gifts are delivered as quickly as possible to minimise this risk.

ORDER CANCELATIONS-

Any order refunds/cancellations will be refunded back in the same method as the order was paid for eg-credit card or pay pal account. We do not accept cash. Orders will be refunded at the price they were purchased at.  

Just For You Gift Boxes reserves the right to say yes / or no to any refund requests, if they do not comply with our policies. Simple change of mind will be refused refund / cancellation of order.

GIFT BOXES CONTAINING ALCOHOL-

Under the Liquor Control Act 1988, it is an offense to supply or sell Alcohol to a Person or Persons under the age of 18. Alcohol may only be purchased or received by people 18 years and over. 

Alcohol can not be purchased individually