FAQ / DELIVERY INFORMATION
CAN I CUSTOMISE MY GIFT BOX?
Yes you can. If you would like to customise your own gift box, maybe see a gift box but would like to add an item, or are after ideas for that special gift, email us today - firstname.lastname@example.org
DESIGN YOUR OWN BOXES-
All create your own gift boxes must include a gift box and card at the checkout to qualify.
If by chance a product is unavailable in a gift box you have ordered, we will contact you ASAP by email/sms to offer a replacement of equal value.
CAN I ADD A NOTE TO MY ORDER?
Yes of course you can! We love being able to add your beautiful notes to your orders for that special someone. Just look for the 'SPECIAL INSTRUCTIONS FOR SELLER' box on the CART PAGE. We hand write all notes ourselves to give each present that little personal touch.
PERISHABLE ITEMS -
We do not use refrigerated trucks in transportation. Some hampers do contain chocolate, and can pose the risk of softening during transport. We are not liable if in the instance that chocolate or any other products have altered as a result of their transportation. All our products are stored in a cool environment prior to packing and delivery and gifts are delivered as quickly as possible to minimise this risk.
DELIVERIES / SHIPPING-
Free standard delivery Australia.
Free local pickup for Rockingham WA.
*For express postage please contact us directly and we will provide a price based on delivery location*
*Bulk orders - for corporate please contact us to discuss shipping fees*
*Please note for orders to PO BOXES, please contact us before placing order*
DELIVERY INFORMATION / TIME FRAMES-
Perth Metropolitan Orders 1- 4 business days (may vary at peak times)
Outside Perth Metropolitan Area & Interstate orders - 5-12 business days (may vary at peak times)
We use Australia Post and Courier to get our gift boxes out to you.
Orders will be shipped once payment confirmation is received by Just For You Gift Boxes. Please allow 2 days.
All local (Rockingham) deliveries are Monday - Friday. For urgent matters please contact us directly and we will do our best to accommodate. Whilst we do our absolute best, if you require a specific delivery date we cannot 100% guarantee that an order will arrive on that date. This all depends on your delivery location, and the courier. Please contact us directly for more information.
Unless stated otherwise by the buyer, all deliveries have Authority To Leave. Our delivery drivers will do their best to leave the parcel out of street view & heat / rain.
If you require signature on delivery please let us know in the comment box as this is an additional fee. Please be aware if no one is available to sign, a card will be left for the recipient to collect the gift.
It is the buyers responsibility to make sure all address details / contact information entered is correct.
GIFT BOXES CONTAINING ALCOHOL-
Under the Liquor Control Act 1988, it is an offense to supply or sell Alcohol to a Person or Persons under the age of 18. Alcohol may only be purchased or received by people 18 years and over.